Terms & Conditions

All orders are subject to approval. Information must match with credit card information. Fraudulent information will be turned over to the proper authorities. All unfounded disputed transactions will access a $50 fee. We are not responsible for incorrect addresses entered by customer nor or we responsible for stolen packages. If package is returned another shipping fee will be accessed to be paid by the customer. If an item is damaged in transit you will have 24 hours to report damages to us in order for us to assist you. 

Because our items are customized items made especially for you all sales are final NO REFUNDS OR EXCHANGES, with an exception to waist cinchers. There will be a $20 restock fee for returns. Notification must be made by email 24 hours after receipt at thickcurvychiclosingit.com Waist cincher must be in original packing/condition, unworn, and shipping must be paid by customer. NO EXCEPTIONS. Cancelled orders will access a $10 cancellation fee and can only be cancelled within 1 hour of placed order. 

All tumbler orders take 2-3 weeks processing time, items such as mugs, beverage insulators and tee shirt orders will ship within 1-2 weeks, slim vie and shapewear will ship next business day.